ViaJiin is a booking request and matching platform that helps users discover and request appointments with beauty, aesthetic, and wellness clinics, primarily in Korea and other regions.

We are not a medical provider, and we do not provide medical diagnosis, treatment, or advice.

A. Information You Provide to Us

When you submit a request, sign up, or contact us, we may collect:

Basic Information

• Name

• Email address

• Phone number

• Country of residence and travel timing

Booking & Matching Information

• Treatment interests or goals (e.g., skin concerns, procedures of interest)

• Preferences for clinic type, location, budget range, or schedule

• Photos you voluntarily upload (if applicable)

Health-Related Information (Voluntary)

You may choose to share limited health-related details such as:

• Allergies

• Prior procedures

• Skin sensitivity or conditions

You are not required to provide medical information, but doing so may help clinics assess suitability.

⚠️ ViaJiin is not a HIPAA-covered entity, and this information is not medical care data. It is used only to help match you with clinics and facilitate appointment requests.

B. Information Collected Automatically

We may collect:

• IP address

• Device and browser type

• Pages visited and actions on the site

• Referral source

This helps us improve the Service and monitor security.

C. Third-Party Services

We may use third-party tools for:

• Website analytics

• Form submissions

• Email communication

• Customer support

These providers only receive information necessary to perform their services and are contractually required to protect your data.

We use your information to:

• Review your request and match you with suitable clinics

• Share your request with clinics you choose to contact

• Communicate about your booking request

• Provide customer support

• Improve our platform and services

• Send service-related updates

We do not sell your personal data.

We may share relevant parts of your information with:

Partner Clinics

Only the information necessary to:

• Evaluate your request

• Contact you

• Provide services you request

Service Providers

Such as:

• Email platforms

• Website hosting

• Form and CRM systems

Legal Requirements

If required by law or to protect our rights and users.

We do not allow clinics or partners to use your information for unrelated marketing without your consent.

Because clinics and servers may be located in different countries, your information may be transferred and processed internationally. We take reasonable steps to ensure appropriate safeguards are in place.

We use reasonable administrative, technical, and organizational measures to protect your data. However, no online service is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to:

• Access your personal information

• Request corrections

• Request deletion

• Withdraw consent

You can make requests by contacting:

📧 privacy@viajjin.com

We retain your information only as long as needed to:

• Provide matching and booking support

• Maintain business records

• Comply with legal obligations

When no longer needed, data is securely deleted or anonymized.

ViaJiin is not intended for individuals under 18. We do not knowingly collect information from minors.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date

ViaJiin

📧 privacy@viajjin.com